PCM Ekart stands for Partner Channel Management, the official Ekart Logistics portal designed for delivery partners, Kirana store owners, and franchise operators to manage logistics operations and shipments.

PCM Ekart: 7 Smart Steps to Login & Track Fast

Q: How Do I Log Into PCM Ekart?

Visit the PCM Ekart login portal, enter your registered mobile number or email address along with your password, complete OTP verification if required, and access your partner dashboard.

Q: What Is The Ekart Customer Care Toll-Free Number?

The Ekart customer care toll-free number is 1800 420 1111. Support is generally available from Monday to Saturday between 9 AM and 6 PM IST. Customers can also contact support via email.

Q: How Do I Do Ekart Tracking Without Logging In?

You can track an Ekart shipment by visiting the Ekart tracking page and entering your AWB or tracking number. Flipkart and Myntra customers can also track orders directly through their respective apps.

Q: How Do I Become An Ekart Kirana Partner?

To become an Ekart Kirana Partner, register through the PCM Ekart portal, submit the required KYC documents including PAN, Aadhaar, and bank details, and wait for approval. Once approved, you can start handling parcel pickups and deliveries from your store.

Last Updated: June 5, 2026 | Reading Time: ~8 Minutes

Quick Answer: PCM Ekart (Partner Channel Management) is the official online portal by Ekart Logistics that allows delivery partners, Kirana store owners, and franchise operators to manage shipments, track orders, and run their logistics business — all from one powerful dashboard.

Disclaimer: Franchise costs and revenue figures are estimates based on publicly available partner accounts. Actual figures may vary based on location, volume, and operational efficiency. Always verify with the official Ekart team before investing.

Quick Facts: PCM Ekart at a Glance

Detail	Information
Full Form	Partner Channel Management
Official Login URL	partner.ekartlogistics.com/pcm/login
Parent Company	Flipkart (Walmart-owned)
Founded	2009
Headquarters	Bangalore, India
Coverage	3,800+ PIN codes across India
Monthly Shipments	10 million+
Customer Care Toll-Free	1800 420 1111
Support Email	[email protected]
Support Hours	Mon–Sat, 9 AM – 6 PM IST

What Exactly Is PCM Ekart? (And Why Should You Care?)

Let’s be real — when a package shows up at your door with a Flipkart label, there’s a whole invisible army working behind the scenes. That army? Ekart Logistics. And the command centre for every partner, delivery agent, and Kirana store in that army? That’s PCM Ekart.

PCM Ekart stands for Partner Channel Management — a centralised digital platform designed to give Ekart partners complete control over their logistics operations. Whether you’re a small Kirana store owner in Jaipur or a fleet operator in Mumbai, PCM Ekart is your go-to dashboard for everything — from shipment management and Ekart tracking to invoice generation and performance reports.

Think of it like this: if Ekart Logistics is the engine of India’s e-commerce delivery machine, PCM Ekart is the steering wheel.

Launched as Flipkart’s in-house logistics arm in 2009, Ekart has grown into one of India’s largest supply chain companies. Today, it covers 98% of India’s postal codes and handles millions of deliveries every single day. And at the heart of managing all those partners, routes, and shipments sits the PCM Ekart portal.

PCM Ekart Partner Login: Step-by-Step in 2 Minutes

Logging into PCM Ekart is genuinely simple. Here’s exactly how to do it:

Step 1 — Open Your Browser

Fire up Chrome, Firefox, or any browser on your computer or phone.

Step 2 — Go to the Official Portal

Head to: partner.ekartlogistics.com/pcm/login

This is the only official Ekart Partner login page. Bookmark it — you’ll use it often.

Step 3 — Enter Your Credentials

Type in your registered mobile number or email ID, then your password. If OTP verification is enabled on your account, enter the OTP sent to your phone.

Step 4 — Access Your Dashboard

Click the Login button and you’re in. Welcome to the PCM Ekart dashboard — your new business control room.

Forgot Your Password?

No drama. Click “Forgot Password” on the login page. If the automated recovery doesn’t work, you can email the Ekart support team or call the helpline for manual recovery assistance. Always keep your registered mobile number active.

Pro Tip: Always use a secure, private network when accessing your PCM Ekart account. Avoid public Wi-Fi.

What Can You Do Inside the PCM Ekart Dashboard?

Once you’re logged in, the PCM Ekart portal gives you access to a surprisingly powerful set of tools:

Feature	What It Does
Ekart Tracking	Real-time shipment status for every order
Order Management	View, edit, and update all active orders
Address Management	Correct delivery addresses quickly
Invoice Generation	Create and download invoices in seconds
Shipping Labels	Generate and print labels with barcodes
Payment Summary	Track commissions and pending payouts
Performance Reports	Monitor delivery success rates
Returns Management	Handle reverse logistics and return pickups

This is why PCM Ekart is a game-changer — it replaces five different spreadsheets with one clean portal.

Ekart Tracking: How to Track Your Order Right Now

One of the most-used features on PCM Ekart is the Ekart Logistics tracking tool. But you don’t always need to log in to track a package. Here are all the ways to do it:

Method 1 — Via Ekart’s Official Tracking Page

Visit ekartlogistics.com, enter your Ekart Tracking ID (also called AWB number), and hit Track. You’ll see a full timeline from pickup to delivery.

Method 2 — Via Flipkart App or Website

Since Flipkart Ekart are connected, log into your Flipkart account → My Orders → select your product → click “Track Package.” Real-time updates appear instantly.

Method 3 — Via Myntra

Myntra orders also ship through Ekart Logistics. Go to your Myntra order history and click on tracking to see the live status.

Method 4 — Via PCM Ekart Dashboard

Partners can use the Ekart Logistics track feature inside the PCM portal to monitor all their assigned shipments in one view.

Important: Ekart Tracking only works with a valid Ekart Tracking ID or Order ID. Tracking by address alone is not supported. If you’ve lost your tracking number, contact the seller (Flipkart, Myntra, etc.) to retrieve it.

Ekart Franchise: Is It Worth It in 2026?

Let’s talk money, because that’s what everyone really wants to know.

Ekart Logistics covers over 98% of India’s postal codes and processes millions of shipments monthly. The e-commerce logistics market in India is projected to reach USD 7.85 billion by 2030, growing at a CAGR of 12.18%. That’s not a shrinking pie — that’s a party you want to join.

Ekart Franchise Investment Overview

Investment Type	Estimated Cost
Franchise Setup (basic)	₹80,000 – ₹1,50,000
Space Requirement	400–600 sq ft
Equipment (barcode scanner, printer)	₹20,000 – ₹40,000
Working Capital	₹50,000+
Monthly Revenue Potential	₹70,000 – ₹1,20,000+

The Ekart Logistics franchise model is a B2B system — you handle the physical operations, Ekart provides the technology, branding, and backend support. You manage the ground game; they manage everything else.

To enquire about a franchise, email: [email protected] with your business details.

Ekart Customer Care: Every Way to Reach Them

Because let’s face it — sometimes things go sideways. A package goes missing, a delivery is delayed, or you need to file an Ekart complaint. Here’s everything you need:

Primary Contact Options

Contact Method	Details
Ekart Toll Free Number	1800 420 1111
Alternate Helpline	1800 208 9898
Support Email	[email protected]
Official Website	ekartlogistics.com
Head Office	Brigade Manage Court, 1st Floor, No. 111, Koramangala, Bangalore

Ekart Customer Care operates Monday to Saturday, 9 AM to 6 PM IST. For written escalations, email support is available 24 hours with a typical response time of 24–48 hours.

City-Specific Support

Ekart provides region-based support for faster resolution. Whether you’re looking for the Ekart Customer Care Number Delhi 24×7, Ekart Customer Care Number Bangalore 24×7, Ekart Customer Care Number Mumbai, or Ekart Customer Care Number Chennai — the most reliable route is always the national toll-free number 1800 420 1111, which connects you to the nearest support team.

When Contacting Ekart, Keep These Handy:

Your Ekart Tracking Number (AWB)
Order ID
Registered mobile number
Description of the issue

PCM Ekart vs Regular Ekart App: What’s the Difference?

This confuses a lot of people, so let’s clear it up fast.

Feature	PCM Ekart (Partner Portal)	Ekart Tracking (Customer Facing)
Who Uses It	Delivery partners, franchisees, Kirana partners	End customers / shoppers
Login Required	Yes (partner credentials)	No (just tracking ID)
Main Use	Manage operations, invoices, orders	Track a single shipment
Access URL	partner.ekartlogistics.com/pcm/login	ekartlogistics.com
Features	Full business dashboard	Order status only

Ekart Logistics: By the Numbers

Here’s why Ekart is not just another courier company:

Metric	Data
Founded	2009
PIN Codes Covered	3,800+ (98% of India)
Monthly Shipments	10 million+
Warehousing	50 million+ sq ft
Fleet Size	7,000+ trucks
Same-Day Delivery Cities	13 cities
Next-Day Delivery Cities	50+ cities
Flipkart Orders via Ekart	~90%

Expert Insight: Why PCM Ekart Matters for Small Businesses

Small business owners and Kirana store operators across India are increasingly turning to the PCM Ekart ecosystem not just as a delivery tool, but as a genuine revenue stream. The Ekart Partner Center bridges the gap between large-scale e-commerce infrastructure and local entrepreneurs who know their neighbourhoods better than any GPS.

The platform’s value is in its simplicity — partners don’t need a logistics background to manage operations through PCM Ekart. The dashboard is built for real-world use: straightforward, fast, and mobile-accessible.

Conclusion

PCM Ekart is more than just a login page — it’s the entry point into one of India’s most powerful logistics ecosystems. Whether you’re an end-customer who just wants to track Ekart shipments, a Kirana store owner exploring partnership options, or an entrepreneur eyeing the Ekart Logistics franchise model, the PCM Ekart platform has something concrete to offer.

Key Takeaways:

PCM Ekart = Partner Channel Management portal at partner.ekartlogistics.com/pcm/login
Use it to manage shipments, Ekart tracking, invoices, and performance reports
Ekart customer care toll-free number is 1800 420 1111 (Mon–Sat, 9 AM–6 PM)
Ekart covers 3,800+ PIN codes and ships 10 million+ parcels a month
Franchise and Kirana partnership models are open for new applicants

FAQs About PCM Ekart

Q1. What is PCM Ekart?

PCM Ekart stands for Partner Channel Management — the official Ekart Logistics portal for delivery partners, Kirana store owners, and franchise operators to manage their logistics operations.

Q2. How do I log into PCM Ekart?

Go to partner.ekartlogistics.com/pcm/login, enter your registered mobile number or email and password, complete OTP verification if prompted, and access your partner dashboard.

Q3. What is the Ekart Customer Care toll-free number?

The Ekart toll-free number is 1800 420 1111, available Monday to Saturday, 9 AM to 6 PM IST. You can also email [email protected].

Q4. How do I do Ekart Tracking without logging in?

Visit ekartlogistics.com and enter your Ekart Tracking ID (AWB number). If you ordered from Flipkart or Myntra, you can also track directly from the respective apps using your Order ID.

Q5. How do I become an Ekart Kirana Partner?

Register on the PCM Ekart portal, submit your KYC documents (PAN, Aadhaar, bank details), and await approval. Once approved, you can start accepting parcel drops and pickups at your store and earn per shipment.

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